FAQs, Shipping, & Return Policy


All of our coffee is freshly roasted and available for purchase right here on our website! In addition, we have many wonderful wholesale partners across the United States. If you're located in a particular city and are interested in purchasing Oak & Bond coffee locally, just send us a message to sales@oakandbondcoffee.com, and we'll let you know which retailer is closest to you!

As we’ve continued to grow here at Oak & Bond Coffee Co. we’ve continued to grow relationships with our green coffee exporting partners and producers. These producers range from micro-lot farm owners to co-ops which support several smallholder local farmers and families to sell their wonderful coffee. Our exporting partners continue to be valuable team member as they allow us to purchase specific microlots and import them into the United States where we roast them in Charlotte, NC.

While many of our coffees have been certified, many often do not have certifications like organic and fair trade. This is a question we certainly appreciate and we believe that through our direct trade and green sourcing partnerships, we trust in the producer’s farming practices. As with many of our producers, they are typically too small and cannot afford the expensive costs associated with obtaining these certifications. Seeking sustainable practices and ensuring equitable pay for producers are at the heart of what we do here at Oak & Bond Coffee Co. and are always available for any questions.

No, our Barrel Aged Coffee are absolutely non-alcoholic and perfect for a boost of energy morning, noon, and night!

No, absolutely no additional flavorings are added to our Barrel Aged Coffee. All of the delicious whiskey and wine notes authentically come from the incredible barrels we age our coffee in.

No. We only provide whole bean coffee to ensure the freshest grind, and brew for every cup. Grinding just prior to brewing your Oak & Bond coffee will develop the most vibrant flavorful cup for you to enjoy!

Yes! Please keep allready-to-drink Nitro Cold Brew Coffee refrigerated. You can also find the findthe best if used by date printed on the bottom of the can. 

We acquire all of our Bourbon and Rye Whiskey Barrels from the best distilleries in Kentucky. We receive our Cabernet Sauvignon Wine Barrels from the best wineries in California.

Shipping & Returns

No. At this time, we only sell domestically inside the United States. However, we are working hard to achieve affordable shipping rates for International orders. Stay tuned for updates!

All, orders are shipped via USPS unless otherwise noted. Orders which receive free shipping are shipped utilizing the most cost effected shipping method between USPS, UPS, FedEx.

RETURN POLICY: Unopened, unused, non-Clearance items can be returned for a refund. Customer is responsible for return shipping fees. Once we receive your return, please allow 5-7 business days to process your refund.  All sales on Clearance items are final and cannot be returned.

DEFECTIVE OR INCORRECT ITEM: If you have received a defective or incorrect item, please contact us at sales@oakandbondcoffee.com within 5 business days of receiving your shipment for a refund or replacement.


We seek true partners who are as focused on quality as we are. Oak & Bond offers its’ dedicated partners everything from freshly roasted coffee, to consulting, and other services.

If you’re interested in carrying Oak & Bond coffee, please visit our Wholesale page to explore our program and fill out the inquiry form. Once submitted, a member from our Wholesale team will review and follow up to learn more about your business.